Frequently Asked Questions

Need help? Our FAQ section provides quick and easy answers about our ordering process, shipping, products, and services. Still have questions? Email us at lampire@lampire.com.
Orders/Shipping

Orders are processed and shipped as quickly as possible after we receive your purchase order. Customized products may affect delivery timelines. Your sales order confirmation includes an estimated ship date.

Our standard shipping method is UPS priority overnight, which should have your material arrived next day for domestic orders. Within 3-4 for international orders.

· Purchase Order
· Credit Card
· Wire Transfer

The tracking number for your order will be emailed to you at the time of label creation. If you do not receive an email, please call 215-795-2838 or email: lampire@lampire.com.

Please call 215-795-2838 or email lampire@lampire.com for current availability.

Yes. Customers can submit quote requests directly through the website by adding products to the quote builder.

No. Customers can generally request information or submit quote requests without creating an account, although account creation may provide additional features and tracking capabilities.

Yes. LAMPIRE offers a variety of QC testing services depending on customer requirements and product type.

Documentation such as Certificates of Analysis (COAs), Safety Data Sheets (SDS), and other product-related documents may be available upon request. Please call 215-795-2838 or email lampire@lampire.com for more information.

Contact our client relations team to discuss your needs and request a standing order.
To set up a standing order, please provide the following:
• Purchase order number or other method of payment
• Shipping and billing addresses
• Items requested
• Quantity of each item requested per shipment
• Schedule of shipment dates

• Secure pricing over a given period
• Save time by not having all Quotes and Purchase Orders completed one time
• Management of usage demand. No more running out of material

QC testing is a 48-hour test bacterial contamination and sterility. The lab puts a sample pf t he material on an agar plate and incubates it at 37 degrees Celsius. They will then check on it at 24 and 48 hours for bacterial growth.

After the material has shipped, unless requested otherwise.

Yes, we ship products internationally, subject to applicable regulations and shipping requirements. In accordance with our EU approval.
Work with our global shipping team to confirm all paperwork is in place prior to order shipping.

Shipping temperatures depend on product type, stability and customer requirements. We offer ambient (room temperature), refrigerated (2–8°C) or frozen (-20°C).

In many cases, yes. Bleed-and-ship services may be available depending on scheduling and product requirements.

Products
LAMPIRE offers products with a variety of anticoagulants, including sodium citrate, EDTA, heparin, ACD, and others depending on the application requirements.
Yes. Many products allow users to select:
• Packaging type
• Shipping conditions
• QC testing options
• Fill volumes
• Collection specifications

Yes. Many products allow users to select:

Packaging type
Shipping conditions
QC testing options
Fill volumes
Collection specifications

Over 20 species are available, including alligator, bovine, equine, ovine, caprine, porcine, rabbit, llama, alpaca, rodent, and avian.
Customers can search by product number or keyword, select product specifications, customize order options, and submit quote requests or orders directly through the website.
Services
Yes. LAMPIRE provides custom monoclonal and polyclonal antibody development services tailored to customer project requirements.
Yes. LAMPIRE works closely with customers to develop customized biologics, diagnostic materials, and research solutions tailored to project needs.
Typical requirements include antigen details, target species, expected deliverables, timeline, and a completed initiation form.
Timelines vary based on species, immunization protocol, and project scope, but typically range from several weeks to a few months.
Yes. Clients are assigned a project manager who provides updates, coordinates activities, and ensures clear communication throughout the project.
Yes. Lampire works closely with clients to tailor project scope, timelines, and deliverables to meet specific needs.
Yes, we offer a sequence first recombinant antibody platform. This process isolates cells via flow cytometry, followed by NGS sequencing an recombinant monoclonal expression.
Yes, making this shift is a common practice when you are scaling a project up for diagnostics, therapeutics or long-term assay consistency.
Yes. Our scientific team provides consultation to help optimize project design and improve success outcomes.
An enzyme-linked immunosorbent assay (ELISA) is a test that uses antibodies and color change to identify a substance. ELISA is a popular format of a “wet-lab” type analytic biochemistry assay that uses a solid-phase enzyme immunoassay (EIA) to detect the presence of a substance, usually an antigen, in a liquid sample or wet sample. The ELISA has been used as a diagnostic tool in medicine and plant pathology, as well as a quality-control check in various industries.
Over 20 species are available, including bovine, equine, ovine, caprine, porcine, rabbit, llama, alpaca, rodent, and avian.

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Frequently Asked Questions